Creating a clear framework for making decisions is what separates companies that manage to scale well from companies that don’t.
Your startup is doing great. You’ve just raised a nice round, there is a lot of hype around your progress, and you managed to attract great talent. Experienced and resourceful A-players usually don’t sit back and wait for orders, they utilize their talent and creativity and push hard towards success.
Tensions in tech startups are part of the game. Moving from zero to one involves so many moving parts, conflict is inevitable. The problem begins when conflicts become damaging. One of the most common and unhealthy type of conflict appears between the sales and R&D teams.
I can’t think of any tech leaders who don’t declare that their company is data-driven. Even those who formed their companies without data as a pillar for their decision-making are pushing their companies is this direction, and rightfully so.